Senior Site Reliability Engineer

4 weeks ago

Hanoi, Vietnam Optimizely Full time

Optimizely is focused on unlocking the boundless potential of our clients and employees. We are a category leader in Digital Experience Platform (DXP) and have the pleasure of serving over 9,000 brands, from global organizations such as Visa, Sky, Yamaha, and Wall Street Journal to tech innovators like Atlassian DocuSign, FitBit, and Zillow.

Optimizely fosters an inclusive and diverse culture with a global team of 1500+ people spread
across the US, Europe, Dubai, Australia, Singapore, Bangladesh, and Vietnam. Our unique work environment focuses on flexibility, trust, teamwork, diversity, and moving fast.

We genuinely believe that our people make all the difference, and once we find the best talent, we go out of our way to nurture them. If you are looking to work on the next generation of digital technologies in a fast-paced and growing environment with industry leaders, Optimizely is the place for you

**Introduction**:
**Responsibilities**:

- Define a roadmap for all engineering teams to utilize fully automated, self-service, highly scalable, cost-efficient, observable, auditable and reliable infrastructure services as standard practice.
- Drive the execution of this roadmap across the engineering organization, collaborating with SREs and senior engineers across engineering while also performing hands-on work on the most critical challenges.
- Provide expert technical guidance and ongoing engineering design review to teams planning and implementing large migrations, service-oriented architecture, broad architectural shifts, and capacity growth.
- Build a metrics-driven operational culture standardizing our practices for SLO definition and review as well as for logging, monitoring, alerting, and on-call practices.
- Make iterative improvements to blameless incident management processes, root cause analyses, outage prevention, and service recovery strategies across the engineering organization.
- Partner closely with Security, Quality, and Product teams to achieve high priority security, privacy, compliance, reliability, and business-continuity objectives on our overall roadmap.
- Propose and drive large improvements to production systems to achieve a significant impact to our business and engineering teams.
- Mentor and coach engineers to be curious and effective at discovering and solving technical challenges.

**Knowledge and Experience**:

- You have proven experience (6+ years) demonstrating hands-on technical leadership and business impact in combining software engineering skills with systems engineering skills to solve complex automation and reliability challenges.
- You have deep technical experience with various cloud providers, containerization technologies, automated deployment frameworks, orchestration frameworks, monitoring, logging, alerting, system internals, networking, databases, distributed systems, and service-oriented architecture.
- You have the skills to implement load, stress, performance, and reliability testing standards at scale to improve service, platform, and infrastructure resiliency.
- You promote openness, diversity of opinions, and inclusive discussions at all times to evaluate a wide variety of ideas and perspectives in solving challenging problems.
- You demonstrate clear decision making and good trade-offs in complex situations comprising multiple opinions, needs, teams, technologies, cloud providers, and architectural settings.
- You communicate effectively with stakeholders ranging from executives to junior engineers across the breadth and depth of the engineering organization.
- You exemplify high accountability, integrity, and resilience to maintain focus on both big-picture goals and milestones to get there.
- You enable the engineering organization to innovate and deliver with greater speed and safety.

**Education**:
BS CS or equivalent industry experience

**Competencies**:

- Displaying Technical Expertise- Critical Thinking- Testing and Troubleshooting- Demonstrating Initiative- Utilizing Feedback**About Us**:

- 5 working days /week with flexible working time and no overtime.
- Annual luxury Kick-off vacation.
- International, professional, creative working environment and talented teams
- Onsite opportunities in Europe and US.
- Common cultural-sportive
- art Clubs and activities, sponsored and/or supported by the Company (Ex: Football, GYM, Swimming, Guitar, English ).
- Powerful workstation: Core i7-9700, 16-32 GB RAM, 02 x QHD 2560x1440 monitors (2K resolution).
- 100% official salary during the probation period, 13th month salary, annual salary raises.
- 12 days of annual leave and 3 days of company holidays (New Year eve 31/12, Juneteenth day 18/6, Work Anniversary)
- Up to 03 extra paid-leave days per year.
- Social, Health and Unemployed Insurance are based on 100% Gross salary and fully paid by Company.
- Extra bonus at $ 60 per special occasions (Birthday, Labor Day, National Day, Solar New year, Lunar New Year).
- Lunch allowance at $30 per month.

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