Senior Account Manager

4 weeks ago

Ho Chi Minh City, Vietnam Ogilvy Full time

Ogilvy has been the "teaching hospital" for brands since the company was founded by David Ogilvy in 1948. We continue that brand building legacy today through Borderless Creativity - operating, innovating, and creating at the intersection of talent and capabilities. Our experts in Consulting, Advertising, Experience, Public Relations and Health work fluidly across 131 offices in 93 countries.
Ogilvy has been operating in Vietnam for over 25 years and has played a leading role in helping to shape the marketing communications industry in Vietnam today. We remain committed to continuing this legacy and are on a mission to help create the next generation of hybrid and fluid modern-marketing talent by making Ogilvy the "Best Place to Work" in Vietnam for GenZ by 2025.

The **Senior Account Manager** is mainly to provide key internal support to relevant client related activity. Working closely with Group Account Director, you will ensure strategy and creative output in a timely manner; assist in cost estimation, creative briefing and campaign management/analysis.

**Main Responsibilities**:
**Client Management**
- Establish requirements of brief and work with GAD to develop creative brief
- Effectively delegate specific tasks based on brief requirements
- Assist in the co-ordination, writing and verbal briefing of internal and external resources as required e.g. creative, production, third party specialists, etc.
- Co-ordinate creative and project management aspects of Agency's response to client brief
- Evaluate responses in terms of quality and likely revenue
- Obtain feedback from Client
- Project implementation and monitor plan progress
- Prepare weekly WIP (Work In Process) reports as required and other documents/materials for internal and external meetings
- Produce accurate contact reports following any contact with client - provide Clients contact reports within 24 hours of meetings.
- Provide Client and Team with feedback on projects on a daily/ "need-to-know" basis
- Provide updates on budgets and help Managers ensure timing plans are fully up to date
- Develop a thorough understanding of each process involved in a project and execute actions required as they arise
- Ensure that all materials get to market on time and in the most cost-effective way
- Ensure provision of client services are of a quality consistent with Agency standards, as judged by AD/BD
- Support line manager with client's PO, contract, and internal financial process
- Write, edit and proofread high-quality communications materials including tweets, blog content, briefing documents, pitch letters, internal memos, fact sheets and client correspondence or press releases
- Leverage existing stakeholder relationships and cultivate new contacts within business and industry
- Assist all offline activities/events and arrange logistics for relevant parties

***Strategy**
- Assist line managers in preparing relevant materials, including market information, trends, competitive information as well as Client product information for development of plans or strategies
- Understand the basic structures of strategy planning.
- Demonstrate analytical thinking when approaching assignments and providing recommendations
- Stay up-to-date with emerging technologies and social platforms and demonstrate understanding of how they can be integrated into communications programs
- For certain clients, assist in developing media relations strategies, seeking placements in print, broadcast and online media

***Creative Leadership**
- Maintain contact with creative team
- Ensure creative team with motivation and working processes
- Assist creative team with relevant information/materials

***Leadership & Pe**ople Management**
- Always consult with line manager in regards to enquiries by providing own thoughts in terms of solutions. Do not just relay questions to line manager
- Set up a development program to enable an account executive to reach minimum job standards within agreed upon period
- Ensure all subordinates complete company induction program
- Become the focal point of client contact as judged by the client
- Abide by the WPP code of business conduct.

**Requirement**:

- Solid SAM and having experience managing at least SAE level.
- Strong experience working for FMCG brands
- Solid experience working in ATL agency, manage IMC campaign from strategy to execution
- Ability to manage social projects (social planning, social content with clear KPI) is a plus
- Professional writing skills, strong presentation capabilities (proven media relations skills)
- An independent worker that works well on a team and can be proactive and a self-starter
- Detail-oriented, organized and dedicated; proactive and enthusiastic with an ability to juggle multiple tasks and meet deadlines
- Able to communicate professionally in English

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