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Presale Team Lead

4 weeks ago

Ho Chi Minh City, Vietnam PERSOLKELLY VIETNAM Full time

Attractive Salary
- Premium Healthcare
- International working environment

**KEY RESULT AREAS (KRA)**

**MAJOR ACTIVITIES**

**OUTCOME**

Pre-Sales Management
- Manage and plan Pre-Sales activities in line with company’s direction
- Develop effective Proof of Concepts (POC) to ensure the end-user solution can be delivered on time to generate sales revenue
- Create and manage regular reporting cadence
- Hold accountability for well organised project documentation and consolidation within the Pre-Sales team
- Ensure activities are carried out in line with country and Company compliance policies
- Targets achieved for Pre-Sales teams
- Strong and effective POC and technical support processes established
- Regular reporting of progress updates established to ensure activities are managed in within budgets and are aligned with RHQ plans
- Increased year-on-year win ratio and technical success of end user solutions
- Zero non-compliance reference usage of 3rd party products

Customer & Channel Partner Support
- Drive Company competitive advantage by developing end-to-end customer solution that can be integrated and improve customer business operations & process
- Conduct and support customer and channel partner demonstrations or trainings
- Increased customer satisfaction and loyalty & TAT improvements
- Increased channel partners’ understanding and knowledge of Company product and solution offerings

Sales & Marketing Support
- Develop and deliver training to enable internal teams to effectively promote products, ensuring that training content and quality is consistent with that provided by RHQ
- Support the preparation and facilitation of events (workshops, seminars, roadshows)
- Provide technical consultations to Sales and Marketing teams and/or channel partners
- Provide competitive analysis on products across the market
- Increased product/solution knowledge of Sales and Marketing teams, aligned with RHQ direction
- Successful execution of events achieved
- Zero non-compliance issues
- Understanding of Company’s marketing position established

**KEY RESULT AREAS (KRA)**

**MAJOR ACTIVITIES**

**OUTCOME**

Pre-Sales Management
- Manage and plan Pre-Sales activities in line with company’s direction
- Develop effective Proof of Concepts (POC) to ensure the end-user solution can be delivered on time to generate sales revenue
- Create and manage regular reporting cadence
- Hold accountability for well organised project documentation and consolidation within the Pre-Sales team
- Ensure activities are carried out in line with country and Company compliance policies
- Targets achieved for Pre-Sales teams
- Strong and effective POC and technical support processes established
- Regular reporting of progress updates established to ensure activities are managed in within budgets and are aligned with RHQ plans
- Increased year-on-year win ratio and technical success of end user solutions
- Zero non-compliance reference usage of 3rd party products

Customer & Channel Partner Support
- Drive Company competitive advantage by developing end-to-end customer solution that can be integrated and improve customer business operations & process
- Conduct and support customer and channel partner demonstrations or trainings
- Increased customer satisfaction and loyalty & TAT improvements
- Increased channel partners’ understanding and knowledge of Company product and solution offerings

Sales & Marketing Support
- Develop and deliver training to enable internal teams to effectively promote products, ensuring that training content and quality is consistent with that provided by RHQ
- Support the preparation and facilitation of events (workshops, seminars, roadshows)
- Provide technical consultations to Sales and Marketing teams and/or channel partners
- Provide competitive analysis on products across the market
- Increased product/solution knowledge of Sales and Marketing teams, aligned with RHQ direction
- Successful execution of events achieved
- Zero non-compliance issues
- Understanding of Company’s marketing position established

Job Requirement:
**EDUCATIONAL QUALIFICATIONS**:

- Bachelor’s Degree/Diploma in Business, IT, Electronics or related field

**RELEVANT EXPERIENCE**:

- 3-5 years of working experience in the related field
- Preference will be given to those who have experience in firmware/software development
- Experience leading, managing and motivating teams
- Experience collaborating with multiple internal and external stakeholders

**PERSONAL CHARACTERISTICS & BEHAVIOURS**:

- In-depth knowledge and experience of the local market
- Excellent communication skills
- Strong understanding of business operations within Company, including commercial awareness of the sales and marketing processes
- Ability to engage and motivate people and teams to achieve targets
- Ability to monitor individual and team performance and to address performance issues on a team and individual basis
- Excellent project manageme