Enterprise Account Manager

4 weeks ago

Hòa Bình, Vietnam UNITED PARCEL SERVICE Full time

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Summary**:

- Enterprise Account Manager is responsible for generating new business by managing business relationships between UPS and designated Enterprise Accounts. He/She executes business plans through meeting and exceeding sales and revenue goals. This position leads service and sales activity across UPS's portfolio of international Express products and services. The Enterprise Account Manager drives global business growth through solution development, customer-facing communications, contract development, value creation, and negotiation.

**Responsibilities**:

- Executes business plan through the identification and development of sales opportunities to ensure business plan objectives are achieved.
- Provides knowledge and understanding of UPS capabilities to respond to general and specialized customer requests.
- Maintains contract compliance and renewal process to ensure elements of contracts are being followed and negotiated by both UPS and customer.
- Maintains and monitors customer information and account performance data of Express shipments to track sales performance against sales objectives.
- Utilizes business information and analysis reporting tools to assess account performance, conducting regular analysis and providing insights to optimize sales strategies.
- Stays abreast of industry competitors, gathering competitive intelligence to be used in engaging prospects and customers.

**Job Requirement**:

- Proven experience in sales, track record of making sales plan objectives in previous assignments.
- Strong Negotiation skills to navigate complex business relationships and agreements.
- Ability to lead and collaborate within a dynamic team environment.
- Fluent English speaker with experience in Multi-National customer management.
- Minimum of 5 years of experience in the International Logistics industry.
- Bachelor's degree required; an MBA in Management, Marketing or Business is preferred.
- Prior experience in handling International express business with MNCs is highly advantageous.

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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