Finance Collector

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam UNITED PARCEL SERVICE Full time
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.

If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

This position communicates with customers to bring resolution to unpaid accounts.

He/She works to improve cash flow, minmize delinquincy, reduce Days Sales Outstanding and limit bad debt exposure through customer interaction.

This position identifies and prioritizes issues impacting payment.

He/She overcomes customer objections regarding payments, assists them in understanding account terms, and uses payment options and negotiation skills to arrange payments.


Key Accountabilities (Point Form):

  • Responsible for all credit collection - export, import, freight collect, duty & tax and free domicile.
  • Call customers for payment on outstanding accounts

MUST MEET OR EXCEED THE MONTHLY COLLECTION TARGETS

  • Maintain the credit term and identify delinquent customers by reviewing customers' aging reports
  • Call / Visit / Send reminders to customers
  • Process suspension of credit accounts and follow up resumption request after customer cleared all AR and bad debt amount.
  • Prepare reports on calls made-daily, update call history
  • Answer customers' inquiries and generate reminders for collection.
  • Compliance to reporting requirements
  • Pass to 3rd party collection for bad debt accounts
  • Ad-hoc assignments from Operational Accounting Team leader, Supervisor
Education/Work Experience (Point Form)

Vocational Certificate or Higher Education, degree in Accounting or Finance is preferred.

1-2 years' experience in credit control preferred.

Ability to communicate effectively with various levels of people.

Computer Literate

Capability to communicate in English both written and spoken.

Experience in volume driven and service-oriented industry is preferred, example, courier, retail or any,...

service industry

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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