Sampling Quality Analyst

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam TikTok Full time
Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Trust & Safety Introduction


To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines.

Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

About Training & Quality Team

As a part of the Quality Operations team, the Live QA team is responsible for reviewing content from TikTok livestreams on TCS platform to ensure quality control and support the improvement of the moderation team's quality.

Additionally, we play a crucial role in handling appeal arbitration, providing feedbacks, and contributing to improving the effectiveness and market applicability of policies.

We also offer language support for escalations and appeals tickets from TikTok Livestream users regarding content that violates or poses a risk to the platform.

What will I be doing?

  • Your role will be focused on quality assessment of cases in the appropriate quality measurement process of sampling, ground truth or other workflow types to measure accuracy for human moderation.
  • You will be responsible for auditing daily moderation tasks and support moderation performance improvements.
  • You will have to thorough data analysis, feedback problems & handle necessary escalation and weekly feedback on moderation quality.
  • You will cooperate closely with moderation teams and PES to ensure the moderation quality is up to standard and enhance the moderation consistency of the market.
  • You will participate in the development of quality inspection standards and continuously optimize the process and system platform.

Qualifications:

What should I bring with me?

Minimum Qualifications:

  • You come with previous experience performing a role in a Content Moderation / Content Quality / Safety Environment / Quality Assurance in customer service.
  • Good English and Vietnamese proficiency, Bachelor's Degree or above.
  • You pay attention to detail and be comfortable with viewing inappropriate and harmful content on the internet.
  • Your ability to work in a high tempo environment, adapt, respond to daytoday challenges of the role.
  • Your resilience and commitment to selfcare to manage the emotional demands of the role.

Preferred Qualifications:

  • You have experience with content moderation and TrustandSafety, especially have deep knowledge of policy and the ability to quickly grasp policy updates daily.
  • Able to communicate effectively and cascade policy well to stakeholders.


We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.

We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

  • Ho Chi Minh City, Ho Chi Minh, Vietnam Talentnet Full time

    $1,600 - $1,800RESPONSIBILITIES: Oversee Quality Compliance Analyst activities in Asia for assigned categories, including Preliminary Factory Audit, review of new development samples and quality control plan, take lead on review of pilot production and mass production, take care of preshipment inspection, handle quality complain and investigations, support...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Consumer Products Games & Publishing Full time

    Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Referrals Only Full time

    Thoughtworks is expanding to Vietnam and we're looking for passionate technologists to be part of the pioneering team with direct support from our Southeast Asia team in Singapore and Thailand. This is an exciting time to join us at our new Ho Chi Minh City office, where you will be based in Dreamplex Tran Quang Khai at 62 Trần Quang Khải, Tân Định,...

  • Lead Quality Analyst

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Thoughtworks Full time

    Thoughtworks is expanding to Vietnam and we're looking for passionate technologists to be part of the pioneering team with direct support from our Southeast Asia team in Singapore and Thailand. This is an exciting time to join us at our new Ho Chi Minh City office, where you will be based in Dreamplex Tran Quang Khai at 62 Trần Quang Khải, Tân Định,...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 30/05/2023Applications 0Views 32Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 13 Years Gender Male/Female Sector TP.HCM, Long An, Tay Ninh Industry Textiles/Garments/Footwear, Production, R&DOur client is a foreigninvested company, now looking for...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam HSBC Full time

    Job Advert DetailsSome careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Quality Engineer

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Vpđd Direct Product Sourcing International Limited Tại Tp Full time

    Mô tả công việc: 1. Can understand the rule of critical to customer and critical to quality. 2. Participating the project meeting per needs. 3. Follow the proper standards of the products to work out the quality inspection plan and sample testing plan. 4. Follow the defined test items for product during different development phases (T1, T2,Golden...

  • Quality Engineer

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Vpđd Direct Product Sourcing International Limited Tại Tp Full time

    Vpđd Direct Product Sourcing International Limited Tại TpHCM: Dưới 20 ngườiQuality Engineer: Hạn nộp hồ sơ: 28/02/2023 Lượt xem: 206 Đăng ngày: 13/02/2023***Yêu cầu kinh nghiệm2 nămMức lương triệuCấp bậc**Chuyên viên- nhân viên**Hình thức làm việcToàn thời gian cố địnhThông tin: Nghề nghiệp:Sản...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Tập đoàn Thuận Phương Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)Working at factory: Phnom Penh - Cambodia Manage the quality of the company's garment orders, ensuring product quality meets customer requirements. Priority is given to having experience exporting goods to large American and European companies Supervise and control product quality: check raw materials,...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam COFCO International North America Full time

    Conduct thorough sensory evaluations of coffee samples to assess aroma, taste, body, acidity, and overall quality.Develop and implement quality control processes and procedures for coffee production, including cupping sessions, sample analysis, and sensory training.Collaborate with coffee suppliers and producers to establish quality requirements and...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Article Full time

    Description:Hi there, we're Article. We're a North American online furniture company creating remarkably better furniture experiences one sofa at a time. And as theWhy We Need You:Within the Vendor Quality Team, our Vendor Quality Specialist will be conducting quality audits for vendors, developing quality standards, training stakeholders on quality...

  • Quality Manager

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 04/01/2023Applications 0Views 41Job Detail: Offerd Salary (USD) Login to view salary Career Level Manager Experience 35 Years Gender Male Sector TP.HCM, Binh Duong, Dong Nai Industry Mechanical/ Equipment, Production, QA/QCOur client is a foreigninvested company, now looking for a Quality...

  • Quality Officer

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam PERSOLKELLY Vietnam Full time

    Internation Retail Corporate Intriguing package Hardline Hardgood productsQuality OfficerResponsibilities Work with business team and suppliers in new product development of General Merchandise including Toys, Art/Stationery, Seasonal, Home and Kitchen, Outdoor products and Electrical and Consumer Electronics. Key activities include product and inspection...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Article Solutions Việt Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)Why We Need You:Within the Vendor Quality Team, our Vendor Quality Specialist will be conducting quality audits for vendors, developing quality standards, training stakeholders on quality requirements, working on corrective actions, and providing support for escalated issues within a specific product...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Thương Mại Sourcebynet Việt Nam Full time

    Mô tả công việc:(Mức lương:Thỏa thuận)Enforce and ensure the organisation's quality standards and protocols. Ensure that all products are manufactured in line with specified standards for quality, and that these are following the customer specific safety and material requirements specified in the technical documents, approved sample and...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Adecco Full time

    Job summary:An excellent Assistant Quality Manager job based in HCMC has just arisen at one of the world's leading retail companies.Responsibilities: Manage process and technical consistence with regional office to ensure delivery of compliant and quality product within defined timeline Supervisor and support team in new product development including Toys,...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam PERSOLKELLY Vietnam Full time

    Internation Retail Corporate Intriguing package Hardline Hardgood productsAssistant Quality ManagerResponsibilities Manage process and technical consistence with China/HK office to ensure delivery of compliant and quality product within defined timeline Supervisor and support team in new product development of General Merchandise including Toys,...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam MiTek Viet Nam Full time

    MiTek Viet Nam***- A5 Building, E- Office Park, Road, Tân Thuận, Đ.Sáng Tạo, Tân Thuận Đông, District 7, Ho Chi Minh- At office- Posted 1 hour ago- Skills: QA QCEnglishTesterTop 3 reasons to join us:Extremely competitive salary. Healthcare insurance package. 13th month and productivity bonus.Job description: MiTek Vietnam, previously Platinum...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Adecco Full time

    Job summary:Our client, a leading European home improvement retailer, is looking for Sourcing Engineer who will be responsible for sourcing, engineering consulting and quality control for the Vietnam office.Responsibilities:Sourcing: 50% Understand and deliver on local/regional sourcing strategies and project plans. Source new suppliers within the...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam BAXTER Full time

    This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...