Data Analyst Leader

1 week ago

Hanoi, Hanoi, Vietnam Citigo Full time

Data Analyst Leader:

  • Hạn nộp hồ sơ:

12/03/2023
Nơi làm việc

Hà Nội
Mức thu nhập

Thỏa thuận
Hình thức làm việc

Toàn thời gian cố định

Yêu cầu công việc:

  • 5+ years of business experience in an analytical capacity
  • Experience managing a team of at least 5 analysts, covering both individual development and overall team strategy and operations
  • Experience with SQL and Data Visualization (PowerBI, Tableau, etc). These are the languages/products your team will work in, so we ask that you are knowledgeable to coach and review.
  • Familiarity with data engineering concepts; design, construction and management of data pipelines
  • Structure complex problems, drive to datadriven solutions and projectmanage their implementation
  • Experience managing relationships and delivering projects in partnership with several teams and functions within a mediumlarge company
  • Translate quantitative data into applicable recommendations and communicate complex data concepts to both senior and junior levels

Mô tả công việc:

  • Set the vision and roadmap for the Customer Success Analytics team. Look beyond the immediate asks on the team to prioritize infrastructure, skills and process changes to help the team grow to meet its future needs.
  • Manage our Customer Success analyst team. Develop their skills through investing time in detailed reviews of their work, coaching specific skill areas and collaborating on career development paths.
  • Be the visible lead of the team and promote their work. Develop relationships with analytics partners, and manage/prioritize their asks, including setting realistic expectations. Work with partner teams on delivering new work. Develop a communications plan to share updates on the team's work both within and outside of Customer Success.
  • Iterate and run the team operating rhythm. Consider the prioritization process, framework, and code review process. Manage and iterate the oncall process.
  • Lead our large strategic analytics projects such as churn prediction
  • Build our reporting of KPIs and develop an understanding of the trends and drivers within them. Identify issues we need to understand better and structure deepdives to uncover applicable insights on them, why drivers of efficiency are trending down and what we might do to improve them.

Quyền lợi & Chính sách:

  • Competitive salary and wages (willing to negotiate)
  • Compensation, pay raise approval at least 2 times per year, a 13th month salary depending on employee's performance
  • Performance bonus (up to 2month salary)


 Social
  • Health
  • Insurance paid fully

Healthcare:
Annual health check-up, Premium Health Insurance ( from level senior according to the company's regulations)

  • Advantageous and yield benefits, other benefits such as holiday vacations, benefits for employee's relatives
  • Unlimited chance of being promoted based on employee's performance

_ j_

_Full name - Application position._
Location 6+7, 1B, Yet Kieu, Hoan Kiem, Hà Nội

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