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Training Specialist
1 week ago
Job summary:
An excellent Training Specialist job based in Hanoi has just arisen at one of the world's leading Personal Care Product Manufacturing companies.
Responsibilities:
- Support the growth of salon business by providing consulting services, inhouse training and related management training.
- Together with sales and marketing team define and launch training programs to enhance salon/hairdresser's capabilities.
- Build a positive, respectful and interactive environment (group atmosphere, quality of interaction between teachers and learners/within participants).
- Test new services based on existing products to assist salons in delivering new levels of service experiences to consumers, driving both technical and retail growth.
- Make sure your brand and MSD business philosophy is incorporated into the training.
- Conveying knowledge about new products, new seminars for the education and training team. Coordinate and implement company programs.
- Work closely with the sales team with the Client Development Specialists to enhance the ISMS in the salon and achieve the department's strategic KPIs.
- Develop salonspecific training programs that include both technical and business development skills to help salons progress in their hairdressing career paths.
- Implement the right personal training program for salons/stylists depending on their educational needs.
- Make the most of the company training tools to maximize salon sales potential, including salon visits, demos, training and education.
- Regularly check and measure salon ROI after trainings (especially color business growth, haircare business growth) and share feedback with the National Sales Manager and the Regional Training Manager (national sales manager and regional training director). Ask to plan the next courses together.
- Develop a comprehensive training course to upgrade the salon/hairdresser's abilities (coloring, perm/stretching, cutting, styling, updo, etc.).
- Monitor competitor competition and report on market situation.
- Maintain a network with salons/hairdressers in the designated area (maintaining professionalism and in line with the company Code of Ethics) and stay up to date with the latest competitive activities.
- Stay up to date with the latest beauty trends to improve your own training seminars.
- Promote the company's PROFESINNEL in the Salon sector.
- Build loyal salon owners (Beauty & Hair Salon) partnerships with brands and make them true brand ambassadors.
- Actively use social media platforms with professionalism (shares, success stories, etc.) according to company guidelines on digital platforms (image rights, etc.). Always work with the marketing team and the GM.
Experience requirements:
- Be a hairstylist or have a degree in cosmetology.
- Pedagogical certificate is a plus.
- Experience in the hair industry, including dyeing, perm, hair care and styling.
- Ability to manage/organize independent work.
- Proficiency in written and spoken English.
- Proficient in MS Office
- Preferred age:
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