Senior/quality Engineer

2 weeks ago

Hanoi, Hanoi, Vietnam Spin Master Ltd Full time
Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?


At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader.

How do we stay ahead of the pack? By hiring the best and brightest minds—and that's why we want you

What will you work on?
Provide support to in-house quality control operations; identify quality issue and provide solutions; collect quality control data for reporting and improvement

How will you create impact?

  • Conduct inprocess and system audit at supplier to ensure production process compliance with agreement.
  • Monitor the quality corrective action plan implement at supplier side to improve the product quality in mass production stage.
  • Suggest and follow up supplier production improvement process and to avoid systematic quality occurred.
  • Follow up quality issue from QC inspection to maintain product quality performance.
  • Provide training to 3rd party inspection agency and factory QC inspector to align the product quality requirement.
  • Coach and monitor new process implement in the factory to ensure product quality comply with requirement.
  • Follow up Customer Complaint take a lead and work with relevant parties on the Root Cause, Corrective and Preventive actions.
  • Quality review with supplier regular review of Quality Performance with suppliers against the goal.
  • Conduct Surveillance Audit spot check supplier on mass production products to verify improvements.
  • Follow through outside test laboratory test failure Root Cause, Corrective and Preventive actions.
  • Customer Program test follow up relevant parties on test arrangement. Always keep a close eye on the "report due date" and raise the flag if report can't be obtained by due date
  • Quality Data Analysis / Consolidation
  • Regularly analyze quality data and consolidate them into the summary. Ensure it is done timely


 Product Audit
  • Make a plan to audit the products made in each supplier, in terms of product's complexity and past issues

What are your skills and experience?

  • Bachelor's degree or above in Quality or related discipline.
  • At least 5 years of experience in production management, engineering, or quality management in the toy/hard tools manufacturing industry
  • Familiar with toys (plastics, electronics, plush) and international standard testing method of Children's products, QA/QC related knowledge and experience.
  • Familiar with toy related production process, and U.S. ASTM F96323 and European EN71 PART1 testing standards.
  • Able to communicate and coordinate with relevant parties to deal with quality related issues.
  • Good Computer Skills in Microsoft Office (Word, EXCEL, Powerpoint).
  • Good command of English, both in reading and writing, spoken English is preferred.
  • Conversational Chinese is definitely an advantage.
  • Basic Root Cause Analysis either of the following: 5 WHY, Fishbone, 8D (8 Discipline).
  • Knowledge on the 7 QC Tools
  • Has the experience of SAP operation is preferred.
  • Add Hashtag *e.g. LIHybrid and #Spinmaster is hiring. _

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.


  • Growth and Career Opportunities
  • Flexible Work Hours
  • Innovation, Collaboration and Fun
  • Comprehensive Benefits
  • Other fun Perks

What's it like to work here?


Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn't for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.


Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.


  • We do appreciate all interest; however only those selected for interview will be contacted._

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