Account Manager

1 week ago

Hanoi, Hanoi, Vietnam Nokia Full time
Join us in creating the technology that helps the world act together

We are a B2B technology innovation leader pioneering the future where networks meet cloud.

At Nokia you will have a positive impact on people's lives and help build the capabilities needed for a more productive, sustainable, and accessible world.


Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

The team you'll be part of


The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups.

While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

What you will learn and contribute to

Job Description:

Nokia is seeking a strategic sales professional to develop our business.

The sales account manager is responsible for the account strategy, sales coverage plan, account plans and sales execution to meet or exceed our growth plan from these key accounts.

Job Responsibilities & Competencies

  • Develop strategy, tactics, and sales plans for key accounts
  • Continuously generate strong pipeline that supports the achievement of assigned quota(s)
  • Develop Csuite relationships with these key customers and partners
  • Understand customer business paint points and KPI's that are established to meet their business objectives
  • Identify and qualify new business opportunities in meeting with C-Suite key decision makers to obtain executive sponsorship in pursuit of the sale
  • Position the NOKIA CNS value proposition, demonstrating business benefits and ROI differentiating NOKIA from its competitors
  • Achieve and strive to exceed assigned quota(s) by directly covering these key accounts
  • Introduce appropriate senior NOKIA management resources in pursuit of orders/sales opportunities
  • Partner with the broader NOKIA sales team to leverage joint solutioning and sales
  • Work with alliance partners to extend our sales efforts in the accounts
  • Strictly adhere to the published NOKIA SELL & CNS processes
  • Funnel building, deals closure and sales pipeline management with weekly & quarterly forecast cadence
  • Complete all administrative assignments comprehensively and ontime
  • Represent NOKIA in a professional and an ethical manner
  • Travel to make sales calls and related business activities can be up to 3 to 4 days a week in assigned territory
Your skills and experience

  • At least 10 years of proven sales experience in a Core Networks / software technology company selling to the Communications industry service provider preferred or vertical segments may be considered
  • Understand Communications software, with prior employment history in this space selling 3G/4G/ 5G Core solutions and other related software portfolio for e.g. IMS, Voice over LTE (VoLTE), Voice over WiFi (VoWiFi), Subscriber Data Management (SDM), Signaling, Network Exposure Functions (NEF), NFVI
  • Ability to articulate the value proposition of multivendor open Core Network telco infrastructure (NFVI) and platform agnostic Core software selling (NFs)
  • Ability to build C-Suite / senior management relationships directly with the customers
  • Solid business acumen understanding the complexities of business and customer needs
  • Ability to understand at a high level the technical value proposition and then translate it into a business value position (i.e. consultative sales approach for selling solutions)
  • Ability to bring various teams together and lead a sales campaign
  • Ability to work/develop the partner ecosystem to enable a stronger gotomarket approach to increase market coverage
  • Demonstrate ability to close large and complex deals >1Me
  • Excellent communication, interpersonal and presentation skills
  • Creative 'out of the box' thinker
  • Exceptional work ethic, the ability to work independently, selfmotivated, driven and a strong desire to succeed
What we offer


Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World's Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religi

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