Security Manager

2 weeks ago

Hanoi, Hanoi, Vietnam No 9 Cat Linh Street, Dong Da Dist, Hanoi, Viet Nam Full time

Job Description:

  • Establish good communication and good will with informal leaders and relevant members of local community
  • Coordinate and organize the day to day operations of the department including planning and controlling
  • Manage the develop and implementation of departmental standards
  • Ensure all patrolling, inspection and escort duties are performed to a high standard
  • Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
  • Ensure firearms and other weapons are not carried by staff when on duty
  • Supervise emergency drills
  • Oversee the security department including layout of security personnel and their detailed and regular training
  • Perform leadership training for all senior security personnel
  • Check and analyze all incoming reports to formalize action plan
  • Maintain the loyalty and discipline of all security personnel
  • Ensure the all security personnel as well as hotel's staff are adhering to P&P and security procedures
  • Establish good cooperation with hotel's senior staff with other hotels
  • Coordinate with the local investigator in crimes & accident handling and investigating
  • Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)
  • Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
  • Works with Human Resource Manager to ensure the departmental performance of staff is productive.
  • Prepares detailed induction program for new staff
  • Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.
  • Ensures training needs analysis of Security staff is carried out and training programmes are designed and implemented to meet needs
  • Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
  • Regularly communicates with staff and maintains good relations
  • Preparation and management of the department's budget.
  • Assists in coordinating the preparation of the departmental annual budget
  • Assists in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget
  • Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
  • Log security incidents and accidents in accordance with hotel requirements a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
  • Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
  • Other tasks requested by General Manager.
Work Experience

  • Have degree requirements (minimum): University or equivalent education preferred.
  • Have First Aid Certificate
  • Have wide knowledge of Fire Fighting & Safety Systems
  • Have 5 year experience on relevant fields.
  • Good management and leadership skills.
  • Good communication and writing skills
  • Ability to work effectively and contribute in a team
  • Good presentation and influencing skills
  • Proficient in the use of Microsoft Office and Front Office System
  • Exhibits high level of attention to detail
  • Deals efficiently and confidently with complaints and queries from owners, department heads and external parties such as local authorities, local police
  • Able to work under pressure and meet tight deadlines
  • Strong analytical and numeracy skills

Benefits:

  • To be entitled to a full care & benefit as per Accor & the Company policies

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