Dynamics Business Analyst

2 weeks ago

Hanoi, Hanoi, Vietnam Rent Ready Full time

Who We Are:

Rent Ready is a B2B online marketplace that uses technology to deliver an end-to-end make-ready service for apartment communities.

Built to eliminate the frustration of typical apartment turns, Rent Ready utilizes a proprietary logistics platform to connect apartment communities to skilled professionals nationwide.


Job Mission:

Responsibilities:

  • Collaborate with end users and stakeholders to understand business requirements, challenges, and objectives.
  • Design and implement solutions within the Microsoft Dynamics platform to meet business needs, improve processes, and support growth.
  • Develop detailed project plans, including timelines, milestones, and resource allocation, to ensure timely delivery of solutions.
  • Provide tier 3 support for Dynamicsrelated issues, offering advanced troubleshooting, issue resolution, and escalation when necessary + core Rent Ready Product.
  • Conduct training sessions and workshops for users to maximize the adoption and effective use of Dynamics solutions + core Rent Ready Product.
  • Keep abreast of the latest Dynamics features and updates, incorporating new functionalities to enhance business operations.
  • Document processes, configurations, and solutions clearly for future reference and compliance purposes.

Requirements:

  • Bachelor's degree in Information Technology, Business Administration, or related field.
  • Exceptional analytical and problemsolving skills, with the ability to think strategically and offer solutions.
  • Strong project management skills, with experience in leading projects from conception to implementation.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and nontechnical stakeholders.
  • Experience in providing highlevel support (tier 3) and troubleshooting complex issues.
  • Ability to work independently and as part of a team, managing multiple priorities in a fastpaced environment.
  • Must have reliable internet service and a computer.
  • Excellent communication and interpersonal skills.
  • Fluent in English.
  • Able to work remotely 8:30am5:30pm est. Rent Ready is based in Charlotte, NC
  • United States.
  • This is an independent contractor position paid through Deel.

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