Senior Client Advisor

1 week ago


Hanoi, Hanoi, Vietnam NavigosSearch Full time

What We Can Offer:

  • Incentives
  • Healthcare
  • Bonus
  • Allowances

Responsibilities:

  • Build and maintain strong relationships with clients, providing personalized assistance and expert advice on luxury watches and jewelry collections.
  • Welcome clients to the store and create a warm and inviting atmosphere conducive to luxury shopping experiences.
  • Guide clients through the selection process, offering insights into the latest trends, craftsmanship, and brand heritage.
  • Assist clients in trying on different pieces, ensuring a comfortable and enjoyable shopping experience.
  • Handle inquiries and resolve any issues or concerns raised by clients in a professional and timely manner.
  • Stay updated on product knowledge, including features, materials, and pricing, to effectively communicate the value proposition of each item.
  • Collaborate with the sales team to achieve individual and store sales targets, contributing to the overall success of the business.
  • Maintain the cleanliness and organization of the retail space, including display cases and product presentation areas.
  • Participate in training sessions and workshops to enhance product knowledge and sales skills.

Job Requirements:

Qualifications:

  • Previous experience in luxury retail sales, particularly in watches and jewelry, is preferred.
  • A passion for luxury watches and jewelry, with a keen eye for detail and design.
  • Excellent communication and interpersonal skills, with the ability to engage and connect with clients from diverse backgrounds.
  • Strong sales acumen and a resultsoriented mindset, with a proven track record of achieving sales targets.
  • Professional appearance and demeanor, with a focus on providing impeccable service and exceeding client expectations.
  • Proficiency in English preferred.
  • Flexibility to work retail hours, including evenings, weekends, and holidays, as needed.

Job Locations:

  • Ha Noi
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