IT Analyst

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Absolute Software Full time
Ensure Vietnam's server and desktop environment meet with corporate standards established by the head office

  • Ensure all Global IT Systems adhere to IT Security Best Practices
  • Proactively monitor systems enterprisewide
  • Support and administer network infrastructure, including hardware, software and configurations.
  • Plan, implement and maintain network security measures in order to protect data, software and hardware.
  • Work with stakeholders to document business requirements
  • Document solution technical requirements
  • Work with IT Leadership on operational excellence in terms of improved policies and procedures
  • Ensure that network documentation remains up to date
  • Work with IT Leadership on project planning, budgets and setting team objectives
  • Remain current with industry trends and emerging technologies
  • Provide advanced technical support as needed to team members
  • Act as a mentor for local junior IT Analyst
  • Ensure Help Desk cases/tickets are resolved in a timely manner
  • Act as senior technical contact for system diagnostics, failures and root cause analysis
  • Be available for On Call emergency work and planned project work afterhours

What You'll Need:

  • 3 or more years' experience as an Enterprise Windows Systems Administrator
  • Experience troubleshooting network LAN issues
  • Experience configuring and managing network routers, switches and firewalls
  • 3 or more years' experience running VMWARE Virtualized Environments
  • Experience working in Enterprise SAN Environments from vendors like NetApp, EMC and IBM. NetApp cdot experience considered an asset
  • Experience as an IT Technical Project Manager
  • Extensive patch management experience, in particular for Windows servers and VMWARE Hosts
  • Experience with F5 Appliances considered an asset
  • Experience with Solarwinds Monitoring Tools considered an asset
  • Excellent English writing and speaking skills

Education:

  • University degree in a related field such as Computer Science or Computer Engineering is preferred, or at least 5 years' experience in field
  • Cisco or other networkrelated certifications desirable
  • Microsoft Enterprise certification are encouraged

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