Jobs: contact center agent

Position: QUALITY ASSURANCE Division: Contact CenterLocation: Tan Binh District, HCMC Working time: · 6 days/week (~25 days/month); 8 hours/shift. · Service time: 24/7. · Working hours: 08:00–17:00 or 09:00–18:00Responsibilities: · General: Ensure Quality Monitoring is performed to improve overall quality performance per project standards. · Provide...

Position:QUALITY ASSURANCEDivision:Contact CenterLocation:Tan Binh District, HCMC  Working time:· days/week (~25 days/month); 8 hours/shift.·       Service time: 24/7.·       Working hours: 08:00–17:00 or 09:00–18:00Responsibilities:·       General: Ensure Quality Monitoring is performed to improve overall quality performance...

[HCM] Technical Operation Contact CenterMÔ TẢ CÔNG VIỆCGiám sát hệ thống Tổng đài Contact Center cho khách hàng.Duy trì và tích hợp các công cụ hoạt động, hỗ trợ đào tạo người dung.Nghiên cứu phát triển bộ kỹ năng của Contact Center.Hoàn thành các nhiệm vụ Yêu cầu Khởi Tạo Dịch vụ,...

[HCM] Technical Operation Contact CenterMÔ TẢ CÔNG VIỆCGiám sát hệ thống Tổng đài Contact Center cho khách hàng.Duy trì và tích hợp các công cụ hoạt động, hỗ trợ đào tạo người dung.Nghiên cứu phát triển bộ kỹ năng của Contact Center.Hoàn thành các nhiệm vụ Yêu cầu Khởi Tạo Dịch vụ,...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

MÔ TẢ CÔNG VIỆC:Giám sát hệ thống Tổng đài Contact Center cho khách hàng.Duy trì và tích hợp các công cụ hoạt động, hỗ trợ đào tạo người dung.Nghiên cứu phát triển bộ kỹ năng của Contact Center.Hoàn thành các nhiệm vụ Yêu cầu Khởi Tạo Dịch vụ, Yêu cầu Thay đổi (CR) trong thời...

MÔ TẢ CÔNG VIỆC:Giám sát hệ thống Tổng đài Contact Center cho khách hàng.Duy trì và tích hợp các công cụ hoạt động, hỗ trợ đào tạo người dung.Nghiên cứu phát triển bộ kỹ năng của Contact Center.Hoàn thành các nhiệm vụ Yêu cầu Khởi Tạo Dịch vụ, Yêu cầu Thay đổi (CR) trong thời...

Key ResponsibilitiesSales & Service Delivery ExcellenceOversee daily telesales operations across assigned regions to ensure delivery against business KPIs.Ensure consistent execution of telesales touchpoint deployment, WOW experience standards, and sales fundamentals.Design and optimize interaction models, call flows, and communication channels to...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

As Senior Agentic AI Architect & Developer you will architect, build, and implement advanced AI systems centered on Agentic AI. You will be working closely with cross-functional teams, align Agentic AI and Innovation strategies to business goals and deliver high-impact value. You'll mix deep technical mastery with an innovation-first mindset to turn...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of...

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of...

Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the...

Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the...

Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...